Lightico

Lightico streamlines sales & service processes and improves the customer experience in the critical last mile of customer journeys. While on a call with a contact centre agent, customers can digitally sign documents, complete forms, share documents/ID, see images and videos and process payments securely, all from their mobile device.

Lightico clients include BT, Capital One, GSK, GM Financial, Metlife and Westlake Financial.

Lightico empowers businesses to accelerate customer journeys. With Lightico's Digital Completion Cloud™, companies leverage no-code workflows to collect customer eSignatures, documents, and payments and authenticate ID in real-time — straight from the customer’s smartphone. As a result, businesses enjoy faster and shorter sales and servicing cycles, boost NPS, and significantly improve their completion rates. In today’s experience-driven economy, customers expect intuitive and instant business interactions. However, businesses are ill-equipped to deliver such experiences to customers on their cell phones while speaking with them on the phone. The result is frustrated customers, lost sales, higher operational costs, and damaged NPS scores. Lightico's next-generation platform for digital customer interactions empowers businesses to collect forms, documents, e-signatures, photos, consent to disclosures, and verify ID instantly, even while they have customers on the phone. By simplifying customer interactions in the last mile of the customer journey, businesses make it easier for their customers to be their customers, earning their trust and loyalty, translating to higher profits.

• Company Location: HQ in Tel Aviv, Israel

• Number of Employees: 50 - 100

• Stage: Private

• Founded in 2014

Oakstone & Ligthtico

• Total Hires made with Oakstone: 2+

• Working with Oakstone since 2022

• SaaS Recruitment

Hires Made at Lightico

• Account Director - Spanish speaking* (UK)

• Enterprise Account Executive (UK)

• Pre Sales (UK)

*Multiple placements made

If you are looking for executive search assistance or would like to speak to a Divisional Director about future hiring assistance in EMEA, the US or APAC, contact Oakstone.